City Dent
According to our open methodology, this clinic scored 40.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 25 ranked clinics · Last checked: 1 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1940.6/100
- Best for Expats#1539.3/100
- Best for Dental Implants#2036/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2028.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1441.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
City Dent is a dental clinic in Shymkent publishing six named dentists including a maxillofacial surgeon-implantologist, offering implantology (ALL-ON-4/6, sinus lifting), orthodontics and paediatric dentistry. It does not publish price figures.
Google Maps re-check 2026-09-01: 2 of the 3 most-prominent reviews raised pricing-transparency complaints (a quoted price allegedly changed day-to-day; a separate reviewer objected to cost). The sample (3 of 8 reviews read) was too small to record recurring complaints under the methodology’s ≥5-review threshold, so that criterion was left unscored at the time.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 5.5 of 15 verifiable points (missing: clinic responds to reviews; tripAdvisor presence)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Kazakhstan; mentioned for: English speaking dentist Kazakhstan; mentioned for: dental implants Kazakhstan; mentioned for: emergency dentist Kazakhstan; mentioned for: Kazakhstan dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-01 [maps1] | 3/6 |
| ◐ | Google review volume as of 2026-09-01 [maps1] | 0.5/3 |
| ◐ | Review recency Newest visible review dated 2026-09-01: ~4 months ago. [maps1] | 1.5/3 |
| ✗ | Clinic responds to reviews The Google listing is unclaimed (it offers "Claim this business"), so no owner replies to reviews (read 2026-09-26). [city-dent-shymkent-gbp-2026-09-26] | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence No Facebook page is linked from the clinic's own channels, so a page of the clinic could not be confirmed (checked 2026-10-02). [city-dent-shymkent-presence] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "City Dent Shymkent" and "City Dent"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [city-dent-shymkent-tripadvisor] [city-dent-shymkent-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms 2GIS listing at the clinic's address and phone with 169 reviews (5.0 from 268 ratings), checked 2026-10-02. [city-dent-shymkent-oop] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kazakhstan", "English speaking dentist Kazakhstan", "dental implants Kazakhstan", "emergency dentist Kazakhstan", "Kazakhstan dental clinic for expats".
| ✗ | Mentioned for: best dentist Kazakhstan [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Kazakhstan [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Kazakhstan [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Kazakhstan [sq4] | 0/1 |
| ✗ | Mentioned for: Kazakhstan dental clinic for expats [sq5] | 0/1 |
| ✓ | Structured data on website Home page HTML carries JSON-LD of schema.org type Organization. [city-dent-shymkent-site] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Бадалов Эмиль Нурмаматович [s1] | Maxillofacial surgery, implantology (20+ years' experience) | not verified |
| Казимова Заира Рамизовна [s1] | General dentistry (general practice) (14+ years' experience) | not verified |
| Куат Бексултан Шадибергенулы [s1] [city-dent-shymkent-doclic] | Oral surgery | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://city-dent.kz/ |
|---|---|
| Phone | +7 701 752 31 40 |
| +7 701 752 31 40 | |
| Google Maps | Map listing |
| Address | ул. Жибек Жолы, 19/2, Шымкент, Казахстан |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://city-dent.kz/ | address, phones, whatsapp, instagram, dentists and specializations, services, hours, no prices, no licence found | 2026-09-01 |
| maps1 | https://www.google.com/maps/place/%D0%A1%D1%82%D0%BE%D0%BC%D0%B0%D1… | Google rating 4.3 (8 reviews) as of 2026-09-01, address, pin coordinates, newest review ~4 months ago. No owner reply visible in the reviewed sample. | 2026-09-01 |
| reg1 | https://elicense.kz/LicensingContent/SimpleSearchLicense?lang=ru | Registry access outcome: CAPTCHA-gated quick search, no query could be submitted | 2026-09-01 |
| sq1 | search:best dentist Shymkent | AI/search visibility: not present in top results | 2026-09-01 |
| sq2 | search:English speaking dentist Shymkent | AI/search visibility: not present in top results | 2026-09-01 |
| sq3 | search:dental implants Shymkent | AI/search visibility: not present in top results | 2026-09-01 |
| sq4 | search:emergency dentist Shymkent | AI/search visibility: not present in top results | 2026-09-01 |
| sq5 | search:Shymkent dental clinic for expats | AI/search visibility: not present in top results | 2026-09-01 |
| city-dent-shymkent-doclic | https://city-dent.kz/vrachi/ | Own-site roster page (read 2026-09-10) names this dentist in the Kazakh-alphabet spelling of the card's Russian-alphabet name (Kazakh letters stand in for Cyrillic K and u; same person, matched by an offline script comparing full name tokens after allowing the Kazakh/Cyrillic letter pair). The existing source s1 (city-dent.kz homepage) is generic and does not name this dentist; this /vrachi/ subpage does. | 2026-09-10 |
| city-dent-shymkent-gbp-2026-09-26 | https://www.google.com/maps?cid=16447082010001851431&hl=en | Google listing read on 2026-09-26: rating 4.3 from 8 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 1 / 4★ 0 / 5★ 6; newest review dated 2026-04-24; the listing is unclaimed (it offers "Claim this business"). | 2026-09-26 |
| city-dent-shymkent-oop | https://2gis.kz/shymkent/firm/70000001077842672 | 2GIS, read 2026-10-02: "City Dent, stomatologicheskiy tsentr" (private dental clinic), ulitsa Zhibek Zholy 19/2, Shymkent, phone +7 701 752 31 40 (the clinic's address and phone); 5.0 from 268 ratings, 169 reviews | 2026-10-02 |
| city-dent-shymkent-site | https://city-dent.kz/ | Home page HTML read 2026-10-02: JSON-LD block with @type Organization (alongside WebPage, ImageObject, BreadcrumbList, WebSite) | 2026-10-02 |
| city-dent-shymkent-presence | https://city-dent.kz/ | The clinic's website, read 2026-10-02 (home page and contact or about pages): no link to a Facebook page | 2026-10-02 |
| city-dent-shymkent-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "City Dent Shymkent" (6 places, 2 attractions, 4 hotels), none of them a dental practice in or near Shymkent; 12 suggestions for "City Dent" (10 places, 1 attraction, 1 hotel), none of them a dental practice in or near Shymkent; no listing for this clinic | 2026-10-05 |
| city-dent-shymkent-tripadvisor-2 | https://city-dent.kz/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Review-platform presence checked on 2026-10-02: listed on another review platform. |
| 2026-09-29 | Corrected 2026-09-29: no owner replies to reviews: the Google listing is unclaimed. |
| 2026-09-10 | Name verification 2026-09-10: 'Kuat Beksultan Shadibergenuly' was flagged no-match because the automated matcher compares exact Cyrillic codepoints and the site's own /vrachi/ roster page spells the name with Kazakh-specific letters (the Kazakh forms of K and U) instead of the card's Russian-alphabet ones; manual reading confirms it is the same person and adds the roster page as an independent source. |
| 2026-09-01 | Google-reputation re-verification: opened the Maps place page live via browser. Rating 4.3 and review count 8 confirmed unchanged against today's listing; status open/normal-hours (not closed); reviewRecency and respondsToReviews set from the first reviews shown. |
| 2026-09-01 | Initial research |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.