Kristall 32

According to our open methodology, this clinic scored 53.3/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #11 of 25 ranked clinics · Last checked: 1 September 2026

53.3/100

Positions by Rating Profile

  • Overall Transparency & Trust#1153.3/100
  • Best for Expats#950.8/100
  • Best for Dental Implants#1153.2/100
  • Best for Emergency Dental Carenot ranked
  • Best Price Transparency#1046.6/100
  • Best English-speaking Clinicsnot ranked
  • Best for Families / Children#1154.3/100
  • Sleep Dentistry (GA / deep sedation)#453.3/100

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented "Dental treatment under anaesthesia" (the site's own term) documented for paediatric patients. [s1]

See all clinics offering sleep dentistry →

Summary

Kristall 32 is a full-cycle dental clinic in Shymkent publishing an 11-person team with names and roles, an on-site dental laboratory, and a downloadable price list. It offers implants (including All-on-4/6), orthodontics, surgery and paediatric treatment, with treatment under general anaesthesia available for children.

Strengths

  • Information Transparency: 16 of 20 points.
  • No red flags identified in public sources.

Weaknesses

No category fell below the weakness threshold (50% of verifiable points).

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

16 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed [s1] 3/3
✓ Dentist specializations listed [s1] 2/2
? Real clinic photos 0/2
✓ Service list published [s1] 3/3
✓ Clear contact details [s1] 2/2
✗ English website version [s1] 0/2
✓ Address and map published [s1] [maps1] 2/2

Price Transparency

5 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✓ Prices or price ranges published [s1] 3/3
✓ Cleaning price listed Prophylaxis (listed as hygiene) from 12,000 KZT. [s1] 2/2
? Filling price listed 0/2
? Crown price listed 0/2
? Implant price listed 0/2
? Consultation price listed 0/2
? X-ray / imaging price listed 0/2

Reputation & Reviews

7 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) as of 2026-09-01 [maps1] 3/6
◐ Google review volume as of 2026-09-01 [maps1] 1/3
◐ Review recency Newest visible review dated 2026-09-01: ~1 year ago. [maps1] 1.5/3
? Clinic responds to reviews 0/2
? No recurring complaints 0/2
? No suspicious review patterns 0/2
✓ Active Facebook presence Facebook page "Kristall 32" (12 followers) with posts up to 2026-10-01, found under the clinic's name; its About section gives the clinic's address, phone and website. [kristall-32-shymkent-presence] 1/1
✗ TripAdvisor presence No TripAdvisor listing found via its search for "Kristall 32 Shymkent" and "Kristall 32"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [kristall-32-shymkent-tripadvisor] [kristall-32-shymkent-tripadvisor-2] 0/0.5
✓ Other review platforms Listed on Yandex Maps with patient reviews (39 reviews, rated 5.0). [kristall-32-shymkent-platforms] 0.5/0.5

Medical Infrastructure

11.5 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓ On-site X-ray [s1] 2/2
✓ CBCT (3D imaging) [s1] 2/2
✓ Implantology Including All-on-4 and All-on-6. [s1] 2/2
✓ Orthodontics [s1] 2/2
✓ Oral surgery [s1] 2/2
✓ Pediatric dentistry [s1] 1.5/1.5
? Emergency care 0/1.5
? Works with international patients 0/2

Communication & Service

4.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available [s1] 2/2
? Response speed 0/1.5
? English spoken 0/2.5
? Pre-visit consultation possible 0/1.5
✓ Clear service explanations [s1] 1/1
✓ Convenient opening hours Mon-Fri 09:00-20:00, Sat 09:00-15:00. [s1] 1.5/1.5

AI & Search Visibility

4 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kazakhstan", "English speaking dentist Kazakhstan", "dental implants Kazakhstan", "emergency dentist Kazakhstan", "Kazakhstan dental clinic for expats".

✗ Mentioned for: best dentist Kazakhstan [sq1] 0/1
✗ Mentioned for: English speaking dentist Kazakhstan [sq2] 0/1
✓ Mentioned for: dental implants Kazakhstan [sq3] 1/1
✗ Mentioned for: emergency dentist Kazakhstan [sq4] 0/1
✗ Mentioned for: Kazakhstan dental clinic for expats [sq5] 0/1
✓ Structured data on website Home page HTML carries schema.org microdata of type Organization. [kristall-32-shymkent-site] 1.5/1.5
? Google indexing quality 0/2
✓ Dedicated service pages [s1] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

DentistSpecializationLicence No.
Мамедов Мамед [s1]Chief physiciannot verified
Орманов Санжар [s1]Oral surgery, implantologynot verified
Ахмедова Диана [s1]General dentistry (therapist), paediatric dentistrynot verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Information Transparency: Real clinic photos
  • Price Transparency: Filling price listed
  • Price Transparency: Crown price listed
  • Price Transparency: Implant price listed
  • Price Transparency: Consultation price listed
  • Price Transparency: X-ray / imaging price listed
  • Reputation & Reviews: Clinic responds to reviews
  • Reputation & Reviews: No recurring complaints
  • Reputation & Reviews: No suspicious review patterns
  • Medical Infrastructure: Emergency care
  • Medical Infrastructure: Works with international patients
  • Communication & Service: Response speed
  • Communication & Service: English spoken
  • Communication & Service: Pre-visit consultation possible
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://kristall-32.kz/
Phone+7 777 514 89 16
WhatsApp+7 777 514 89 16
Facebookhttps://www.facebook.com/Kristall32/
Google MapsMap listing
Addressул. Сайрамская, 22, Шымкент 160008, Казахстан

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://kristall-32.kz/address, phone, whatsapp, instagram, dentists and roles, services, sample prices, sedation for children, hours, 2GIS/Yandex rating self-citation2026-09-01
maps1https://www.google.com/maps/place/%D0%A1%D1%82%D0%BE%D0%BC%D0%B0%D1…Google rating 4.0 (35 reviews) as of 2026-09-01, address, pin coordinates, newest review ~1 year ago. No owner reply visible in the reviewed sample.2026-09-01
reg1https://elicense.kz/LicensingContent/SimpleSearchLicense?lang=ruRegistry access outcome: CAPTCHA-gated quick search, no query could be submitted2026-09-01
sq1search:best dentist ShymkentAI/search visibility: not present in top results2026-09-01
sq2search:English speaking dentist ShymkentAI/search visibility: not present in top results2026-09-01
sq3search:dental implants ShymkentAI/search visibility: kristall-32.kz All-on-6 implant page appears among organic results2026-09-01
sq4search:emergency dentist ShymkentAI/search visibility: not present in top results2026-09-01
sq5search:Shymkent dental clinic for expatsAI/search visibility: not present in top results2026-09-01
kristall-32-shymkent-platformshttps://yandex.com/maps/org/kristall_32/191144041944/Yandex Maps listing "Kristall 32", Sairam St 22A, Shymkent: 39 reviews, rating 5.0 from 113 ratings (checked 2026-10-01)2026-10-01
kristall-32-shymkent-sitehttps://kristall-32.kz/Home page HTML read 2026-10-02: itemtype attribute with schema.org Organization2026-10-02
kristall-32-shymkent-presencehttps://www.facebook.com/Kristall32/Facebook page "Kristall 32" (12 followers, Dentist and dental surgery), read 2026-10-02; newest post 2026-10-01; Not yet rated (0 reviews); address Sairamskaya 22, Shymkent (given in Russian); phone +7 777 514 8916; website kristall-32.kz, the clinic's own site2026-10-02
kristall-32-shymkent-tripadvisorhttps://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q…TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Kristall 32 Shymkent" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Shymkent; 12 suggestions for "Kristall 32" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Shymkent; no listing for this clinic2026-10-05
kristall-32-shymkent-tripadvisor-2https://kristall-32.kz/Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page2026-10-05

Change History

DateChange
2026-10-05TripAdvisor presence checked on 2026-10-05: no listing found for this clinic.
2026-10-02Facebook presence re-checked on 2026-10-02: live Facebook page confirmed.
2026-10-02Website structure read on 2026-10-02: business structured data found.
2026-09-29Corrected 2026-09-29: clinic responds to reviews now unverified: only 3 reviews were checked for owner replies.
2026-09-01Google-reputation re-verification: opened the Maps place page live via browser. Rating 4 and review count 35 confirmed unchanged against today's listing; status open/normal-hours (not closed); reviewRecency and respondsToReviews set from the first reviews shown.
2026-09-01Initial research

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.

Contact us about Kristall 32 Email us